So You Wonder Why I Had a Bad Day: The Trials and Tribulations of a Retail Emplo

Description: So You Wonder Why I Had a Bad Day by Christopher Tremblay Found on the pages within this book are numerous real-life stories of said dances with difficult customers, detailing their head-scratching moves and behaviors that have left employees with their heads spinning and asking themselves what just happened. FORMAT Paperback LANGUAGE English CONDITION Brand New Publisher Description Every day, thousands of people go to work in some sort of retail establishment, from convenience stores, fast food restaurants, supermarkets, to pharmacies (just to name a few) in either a full or part-time capacity to serve and provide great service to their customers. Once the customer enters the establishment, the customer service dance begins.Dancing is a partnership, and its true when they say it takes two to tango. Sometimes your dancing partner (a.k.a. the customer) is not on the same wavelength and can make the dance less than pleasurable.Found on the pages within this book are numerous real-life stories of said dances with difficult customers, detailing their head-scratching moves and behaviors that have left employees with their heads spinning and asking themselves what just happened.Not every customer is a bad dancer. In fact, the majority of them are fantastic! They know when to lead and when to be led. They have great footwork. But there are some dancers who believe that they are the best dancer, and they can do no wrong. They believe that anything they say or do in a retail store or to an employee is right, and employees know this is the furthest thing from the truth. The customer is not always right, and these stories will give you a glimpse into the other side.I hope these dances make you laugh or possibly give you insight on how to be a better dancer yourself. Long Description Every day, thousands of people go to work in some sort of retail establishment, from convenience stores, fast food restaurants, supermarkets, to pharmacies (just to name a few) in either a full or part-time capacity to serve and provide great service to their customers. Once the customer enters the establishment, the customer service dance begins. Dancing is a partnership, and its true when they say it takes two to tango. Sometimes your dancing partner (a.k.a. the customer) is not on the same wavelength and can make the dance less than pleasurable. Found on the pages within this book are numerous real-life stories of said dances with difficult customers, detailing their head-scratching moves and behaviors that have left employees with their heads spinning and asking themselves what just happened. Not every customer is a bad dancer. In fact, the majority of them are fantastic! They know when to lead and when to be led. They have great footwork. But there are some dancers who believe that they are the best dancer, and they can do no wrong. They believe that anything they say or do in a retail store or to an employee is right, and employees know this is the furthest thing from the truth. The customer is not always right, and these stories will give you a glimpse into the other side. I hope these dances make you laugh or possibly give you insight on how to be a better dancer yourself. Details ISBN1640966323 ISBN-10 1640966323 ISBN-13 9781640966321 Format Paperback Pages 108 Publisher Newman Springs Publishing, Inc. Language English Year 2020 Publication Date 2020-05-19 Author Christopher Tremblay Short Title So You Wonder Why I Had a Bad Day Subtitle The Trials and Tribulations of a Retail Employee UK Release Date 2020-05-19 Imprint Newman Springs Publishing, Inc. Illustrations 20 Illustrations Country of Publication United States AU Release Date 2020-05-19 NZ Release Date 2020-05-19 US Release Date 2020-05-19 Audience General We've got this At The Nile, if you're looking for it, we've got it. With fast shipping, low prices, friendly service and well over a million items - you're bound to find what you want, at a price you'll love! TheNile_Item_ID:130172283;

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